Here is a list of Frequently Asked Question
Q: How quickly can you respond?
A: Our goal is to arrive on the job site in one hour or less. We are available for emergency service twenty-four hours a day, seven days a week.
Q: Are your services covered by insurance?
A: Most homeowner insurance policies cover water loss, fire damage restoration and mold remediation jobs.
Q: Can Master-Tech Emergency Services, Inc work directly with my insurance company?
A: Yes, Master-Tech can work directly with your insurance company. We provide this as a service to our clients at no additional cost.
Q: How much will it cost?
A: Homeowner or condo insurance policy deductibles are typically $250-$1000. The out-of-pocket expense to our customers is equal to or LESS than the deductible. Our goal is to keep cost at a minimum while providing a high standard of quality.
Q: What is involved in the restoration process?
A: The process is intended to restore the home/business to a pre-loss condition and consists of an inspection, extraction of water/sewage, chemical wipe-down, drying of wet materials and a final cleanup.